VIP Access & Black Friday Sale Terms and Conditions

1. General

  1. These terms apply to the Cactus Skincare VIP Access Sale and Black Friday Sale (together, the Promotion), run by Cactus Skincare (ABN 33 681 299 052) (we, us) on cactusskincare.com.
  2. By placing an order during the Promotion, you agree to these terms, together with our Terms of Service, Shipping Policy and Returns Policy.
  3. All times are Australian Eastern Standard Time (AEST, Brisbane time).
  4. The Promotion applies to online orders placed at cactusskincare.com only. It does not apply to stockists, markets or in-person sales.
  5. All prices are in Australian dollars and include GST.

2. VIP Access Sale

  1. The VIP Access Sale runs from 7:00am Thursday 5 November 2026 to 7:00pm Monday 9 November 2026.
  2. Enter the code VIP2026 at checkout to receive 30% off eligible full-priced products.
  3. The code is for members of our VIP list. One code can be applied per order.
  4. VIP Day free gifts (section 4) are only available from 7:00am to 7:00pm on Monday 9 November 2026.
  5. The code expires at 7:00pm on Monday 9 November 2026 and can't be applied to orders placed after that time.

3. Black Friday Sale

  1. The Black Friday Sale runs from 6:00am Tuesday 10 November 2026 to 10:59pm Thursday 19 November 2026.
  2. 30% off is shown as the sale price. No code is needed.

4. Free gifts with $150+ spend

  1. Spend $150 or more on eligible products in a single order to receive:
    1. one 50ml Lemon Myrtle Cleanser (travel size), and
    2. one Cactus Skincare travel bag in your choice of Terracotta Clay or Warm Stone.
  2. Gift periods:
    1. VIP Day: 7:00am to 7:00pm Monday 9 November 2026.
    2. Black Friday: 6:00am Tuesday 10 November 2026 to 11:59pm Thursday 19 November 2026.
  3. To claim, add both gifts to your cart, choosing your bag colour. Gifts aren't added automatically. They show as $0 at checkout once your cart qualifies.
  4. The following don't count towards the $150: gift cards, the travel bag, the 50ml Lemon Myrtle Cleanser, shipping and samples.
  5. Limit of one cleanser and one travel bag per order. Gifts can't be exchanged for cash, credit or another product.

5. Exclusions and combining offers

  1. Gift cards are excluded. The 30% discount, the VIP2026 code and free gifts can't be applied to gift card purchases. Gift cards also don't count towards the $150 gift threshold.
  2. Discounts apply to one-time purchases only, not to subscriptions.
  3. The Promotion can't be used with any other discount code, including welcome codes, influencer codes and loyalty credits. On VIP Day, VIP2026 can be used together with the free gifts.
  4. The Promotion can't be applied to orders placed before or after the dates above, or to past orders.

6. Stock, returns and your rights

  1. All offers and gifts are available while stocks last. If a gift or bag colour sells out, we may substitute a gift of equal or greater value.
  2. Change-of-mind returns follow our standard Returns Policy. Refunds are for the discounted price you paid.
  3. Nothing in these terms excludes, restricts or modifies your rights under the Australian Consumer Law.
  4. We may change or end the Promotion early if circumstances beyond our control require it, or if we reasonably suspect misuse. Any change will be posted on this page.
  5. Questions? Contact us at hello@cactusskincare.com.